Designing for success
In this course we will explore:
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the fundamental components of design thinking
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the principles for good design and designing for humans
What you need to do to complete this course:
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Complete BOTH part 1 and 2 of the course material
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Watch the content videos - these communicate the course's key messages and concepts.
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Participate in the interactive activities - designed to elicit viewpoints from the learners in this course.
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Read/watch the core resources.
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Complete the multiple-choice quizzes that will contribute towards your understanding of the course content.
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Share your thoughts and experiences with your fellow learners in the discussion forums.
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Participate in the zoom workshop

OUR PROGRAM
Part 1 - Using design to solve problems
DFS unit 1
Why design?
What is the value of using a process such as design? Is using design really necessary?

Dr Jo'Anne Langham
DFS unit 4
Empathy in design
What is the most important skill you have as a designer: Empathy. Learn about the role of empathy in design.

Dr Jo'Anne Langham
DFS unit 2
Designing for humans
What does it mean to design for humans? What is the difference between designing a product or designing an experience?

Dr Jo'Anne Langham
DFS unit 5
Understanding and defining problems
Think you know the problem you are trying to solve? Think again. Make sure you are solving the real problem - not just a symptom of a problem.

Dr Jo'Anne Langham
DFS unit 3
Triggering human systems
How do we make a design that really works and is seamless?

Dr Jo'Anne Langham
DFS unit 6
Divergent and convergent thinking
How do we get people to generate ideas? What is the role of creativity? How does creativity work?

Dr Jo'Anne Langham

Interval
Brainwriting challenge
Get access to the SparkTank tool and participate in an asynchronous brainstorming challenge.

Dr Jo'Anne Langham
Break time!
Hey its time to play! Enter the brainwriting challenge to put what you have learnt in the divergent and convergent thinking space - in action.
OUR PROGRAM
Part 2 - Using the DIE design method
DFS unit 7
What is service design?
There are different kinds of design. What is service design?

Dr Jo'Anne Langham
DFS unit 10
DIE - Invent
Learn about the second phase of the DIE model: Invent

Dr Jo'Anne Langham
DFS unit 13
Scenarios
Learn about the role of scenarios in creating human centred solutions

Dr Jo'Anne Langham
DFS unit 8
The DIE Model as a method
What is a simple design method that anyone can use? Here you will learn about a well used and tested design method - the DIE model.

Dr Jo'Anne Langham
DFS unit 11
DIE - Evaluate
Learn about the third phase of the DIE model: Evaluate

Dr Jo'Anne Langham
DFS unit 14
The design method in action
See it all come together. How does this all look in practice.

Dr Jo'Anne Langham
DFS unit 9
DIE - Discovery
Learn about the first phase of the DIE model: Discovery

Dr Jo'Anne Langham
DFS unit 12
Analysis, thinking and documenting design
What are the key research techniques used in human centred design?

Dr Jo'Anne Langham
DFS unit 15
Facilitating collaborative design
Special walkthrough and simulation of a collaborative design activity

Dr Jo'Anne Langham